ACB understands that confidentiality of communications is of importance to our clients and those requesting information about our services. All members of staff have a responsibility to recognise the special relationship of trust between ACB and its clients and, as a general business practice, we hold these communications in strictest confidence.
ACB undertakes to enter into Confidentiality Agreements as and when required on an operational or commercial basis.
On induction, all employees are made aware that commercial confidentiality is of utmost importance and that any approach by the Press must be directed to a Director. Under no circumstances should a statement or comment be given without the prior agreement of a Director.
Information is not released without the client's written consent; the only exception being the unlikely event that information is subpoenaed in legal proceedings, or that the information is required by law to be reported.
Written authorisation is required for the release of information should the client wish the Company to share it with others.
All employment-related information about other ACB employees must be treated in a confidential manner. Employees may not gain access to or disclose such information without proper authorisation from a Director and/or the party involved. Information is not released without consent; the only exception being the unlikely event that information is subpoenaed in a legal proceeding.
Our Privacy Policy is simple and straightforward:
ACB understands that confidentiality of communications is of importance to our clients. Such information is treated confidentially, and is not sold to third parties. We use information received from the client to provide them with quotation information, and to otherwise respond to their requests.